The same few people carry too much
Work that crosses teams, systems, or locations keeps falling back on owners, executives, or a small group of fixers.
Operating Model Realignment
Align strategy, tech,
and day-to-day work.
Straighten helps organizations where systems, priorities, and everyday operations have drifted apart. We help clarify the problem, align people and systems, and decide what to do next.
What we hear
Three patterns we see again and again.
Systems and operations are out of sync
There are tools, plans, and projects in motion, but they are not all pointed at the same definition of value.
Workarounds have become normal
The official process exists, but under pressure people use side channels, manual fixes, and local habits just to keep work moving.
What we do
One offer. Three ways to engage.
Operating Model Realignment is a focused advisory engagement for organizations where strategy, systems, and day-to-day work have drifted apart. Choose a block of time that matches the size of the issue.
Every engagement starts with a free fit chat — so we both confirm it's the right session before anything is booked.
2 hours
Clarity Session
A focused working call to diagnose one urgent problem and leave with a clear next move.
- Best for
- One urgent problem: ownership confusion, a stuck initiative, or a strategy/technology mismatch.
- Outcome
- A sharp diagnosis, the decisions to make, and the immediate next two or three actions.
Free 15–20 min fit chat first · investment shared after we talk
4 hours
Working Block
A deeper working session with a small leadership group to align priorities and define next moves.
- Best for
- A leadership team that needs to diagnose friction, align on priorities, and agree on owners.
- Outcome
- A short-list of priorities with named owners and the operating changes to make this quarter.
Free 15–20 min fit chat first · investment shared after we talk
8 hours
Sprint
A compact, high-value realignment effort across ownership, workflows, systems, and routines.
- Best for
- Companies that need a contained intervention before launching a larger transformation.
- Outcome
- A documented operating model adjustment: ownership map, priority list, and routines to run it.
Free 15–20 min fit chat first · investment shared after we talk
Where this fits
The kinds of situations we help with.
Manufacturing
A manufacturer dealing with bottlenecks, handoffs, or systems that no longer match how production really works.
Retail & CPG
A retail or CPG business trying to align growth, inventory, operations, and customer experience across channels.
Healthcare
A clinic or provider dealing with scheduling, access, clinical handoffs, or service-line friction.
Financial & services
A financial or professional services organization trying to align systems, workflows, and clear ownership.
Agriculture & food
An agriculture or food business navigating seasonality, direct sales, production planning, and coordination across farm, product, and customer.
Tourism & hospitality
A tourism or hospitality business managing seasonal surges, staffing, booking flow, and guest-facing operations.
How booking and payment work
Talk first. Book and pay when it's the right fit.
We don't take payment up front from a cold form. A short conversation protects your time and ours, and makes the paid session sharper when it happens.
- 01
Start with a fit chat
A free 15–20 minute conversation to understand the situation and recommend the right session.
- 02
Confirm the right session
Together we agree on the 2-hour, 4-hour, or 8-hour engagement that fits the work.
- 03
Book and pay to secure it
You receive a private booking link for the chosen session. Payment is collected when you book — not after.
Fit chat: free.Paid sessions: investment shared after the fit chat.Payment: at booking, once the session is confirmed.
Step one
Start with a fit chat.
A short, free 15–20 minute conversation. We listen for the real shape of the problem, confirm whether Operating Model Realignment is the right approach, and recommend the session that fits — 2 hours, 4 hours, or 8.
It is a brief qualification and alignment conversation, not a free consulting session.
Who it is for
Founders, owners, COOs, CTOs, and leadership teams in growing organizations where strategy, systems, and day-to-day operations have drifted apart.
What happens during the chat
You describe the situation. We ask sharp questions, reflect what we hear, and name the most likely shape of the work.
What happens after
If it's a fit, we recommend a session length and send a private booking link. Payment is collected when you book the session — not after.
If it isn't a fit
We say so plainly, and where we can, point you toward someone or something better suited.
Free · 15–20 minutes · video or phone
Request a fit chat
We reply within one business day with two or three time options.
What happens next: you'll see a confirmation here within seconds. We'll reply within one business day with two or three fit-chat times. If a paid session is the right next step, you'll receive a private booking link — payment is collected at booking, not after the session.
How it works
Short, sharp, practical.
- 01
Clarify the issue
On the fit chat we listen for the real shape of the problem and name what is actually in the way.
- 02
Choose the right block
Together we agree whether a 2-hour, 4-hour, or 8-hour engagement fits the work in front of you.
- 03
Leave with next moves
You leave the session with a sharper diagnosis, the decisions to make, and the next concrete moves.
If work has become more complex than the way your organization runs, start with a fit chat.
Prefer email? hello@straighten.io